👗 Dresmate Support Center
Welcome to Dresmate, your AI-powered outfit advisor. We’re here to help you get the most stylish, confident version of yourself — one outfit at a time.
🆓 Free & Paid Usage
Is Dresmate free to use?
✅ Yes – your first outfit rating is completely free.
After your first check, Dresmate uses a token-based system. Tokens can be purchased inside the app and are required for additional outfit checks.
How does the token system work?
- Each outfit rating costs 1 token
- Tokens can be bought in bundles
- Tokens never expire and can be used anytime
👚 How Outfit Rating Works
How does Dresmate rate my outfit?
The AI evaluates:
- 🎨 Color coordination
- 📏 Fit and proportion
- 👠 Style consistency
- 🎯 Context — You select where you’re going (e.g., Office, Date, Party) before rating. The AI tailors its judgment accordingly.
Why is context selection important?
An outfit for a wedding should be judged differently than one for a casual brunch. That’s why we let you choose the occasion, so you get relevant feedback.
🛠️ History & Troubleshooting
Slow Response? Check History
If the AI takes longer than 30 seconds to respond:
- Tap Back
- Go to the History section — your result will appear there when ready
Outfit History
You can revisit all past ratings in the History section:
- See your previous outfit photos
- View ratings and suggestions
- Track your improvement over time
Troubleshooting
| Issue | Solution |
|---|---|
| AI is taking too long | Check the History tab |
| Photo won’t upload | Ensure internet is stable; use clear images |
| Token not received | Contact support with your purchase receipt |
| Can’t select occasion | Update to the latest version of the app |
🔐 Privacy & Contact
Privacy
Your outfit photos are private and securely stored. We never share your data without your permission. See our Privacy Policy for more.
Contact Support
Need help? Reach out any time:
- 📧 Email: support@dresmate.com
- 🛠️ In-app: Tap “Contact Us” in the settings